LEGAL / PRIVACY
Privacy Policy
Who we are
Tonic Vault Berry Operations Ltd, company number 14820931, registered at 18 Mercer Yard, Rotterdam, 3011 TA, Netherlands, operates tonicvaultbrry.asia. This policy explains how information is handled when you browse the site or contact us.
Information collected
We may receive your name, email address, fleet size or category, selected service, project details and message when you use the contact form. We may also receive technical information such as browser type, device information, approximate location derived from an IP address and pages requested. We do not ask for vehicle registration numbers or sensitive personal data through the form.
Purposes and legal bases
Information is used to respond to enquiries, understand the requested operational scope, maintain site security, improve content where permitted and comply with legal obligations. Depending on context, processing may be based on steps requested before a contract, legitimate interests, consent or a legal obligation. We do not claim that a commercial engagement exists merely because a form is submitted.
Cookies and processors
The site stores your cookie choice in local storage. Optional analytics are not active by default. If a future analytics or form service is introduced, it may process limited technical or contact information as a processor or independent provider under its own terms. We will update this notice where required. Hosting, security, email and technical support providers may access information only as needed to provide their services.
Retention and security
Enquiry information is retained only for as long as reasonably required to handle the request, maintain business records, resolve disputes or meet legal obligations. Retention periods depend on the nature of the enquiry. We use reasonable organisational and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your rights
Under applicable GDPR rules, you may request access, correction, deletion, restriction, portability or objection, and you may withdraw consent where processing is based on consent. You may complain to a supervisory authority. Where applicable under CCPA or CPRA, California residents may request access, correction or deletion and may exercise other rights provided by law. We do not sell personal information. We may need to verify a request before acting.
International transfers
Service providers may process information outside your country or the European Economic Area. Where required, appropriate contractual or other lawful safeguards will be considered. Contact us for more information about a particular transfer.
Privacy requests
Send a privacy request to [email protected]. Include the request type and enough information to identify the relevant interaction. We will respond within the period required by applicable law. This policy may be updated when site functions or legal requirements change.